Consulting
I offer bespoke packages tailored to my clients’ individual needs. Consulting may be right for you if any of the following apply:
I need help understanding how to make my product trustworthy. I engage with prospective customers to identify barriers to product trust, and work with clients to translate these insights into fully operationalised technical solutions.
I need help communicating why my product is trustworthy. I work with clients to develop a communication strategy for translating trustworthiness into customer trust.
I know trust is important to my business, but I’m not sure what questions I should be asking. I help clients answer the trust questions they didn’t know they had. It’s amazing how many problems originate from breakdowns in trust. These are solvable once they are properly understood, and I can help you unlock these solutions.
Book a free 30min call to discuss what you need
Discuss the challenges you are currently facing.
Explore options available for addressing those challenges.
Assess if my services are the right next step for you.
Trainings
Workshops
Seeing your product through the customer’s eyes
Gain insights into what your customers may be finding untrustworthy to that you hadn’t considered from your perspective, and explore how you may begin to address their concerns.
Practicing Trustworthiness
Cultivate an enhanced sensibility about trustworthiness as a deliberate practice, and how this translates to the everyday work of being a computing practitioner.
Communicating trustworthiness
Identify how to improve customer trust through enhanced clarity in communicating their brand trustworthiness.
Team coaching
Through a combination of 1:1 and group sessions, I work with teams to enhance trust both within their team and between their team and their prospective customers.
Talks
I speak to groups that are looking to learn more about trust and trustworthiness to inspire their next steps. This is a good first step clients who recognise the importance of earning trust but don’t know where to begin.